Staying Motivated When Work Gets Tough

Not every day in the office is a walk in the park. Even if you normally love what you do, sometimes work can get you down. When your day starts without coffee, the traffic is bad, you’re behind on work or others at work are sharing their own stress, it can be surprisingly challenging to stay positive and productive. Often during bad days, even your own mind turns against you and it’s easy to start not just feeling bad about the day, but also feeling bad about yourself. On these days more than any other, it’s important to never give
Read More

Ways to Wow Your Customer

People have so many options when it comes to in-person and online businesses today. Options are good for the consumer, but how do you make sure your clients choose you every time? These tips will leave a lasting impression on your clients to be sure they keep coming back to you. Go the Extra Mile Clients will remember a company or individual who went above and beyond for them. This could be something as small as helping them out the door when they leave, or it could be something time consuming like researching a specific good or service they are
Read More

Managing Your Staff & Fostering an Environment of Support

When you first hired your employees, you essentially needed them to assist you in performing your accounting services. You’ve probably quickly learned how easy those ‘helpers’ could turn into your ‘work family.’ Now you’re finding yourself in a true leadership and management position, charged with supporting and growing your staff, as well as your business. Here are three suggestions to keep your management on par with success for your practice. Lead By Example You hear this advice often. You don’t want to ask your team to do something you, yourself don’t practice. But it’s so important in leadership and means more
Read More

Increase the Benefits of Delegating Duties

How to delegate tasks is an important issue, but which tasks to delegate—and why—are equally good questions. Take delegation to a higher level with this advice: Focus on growth. Use delegation as a strategy for employee development. Assign tasks that stretch your people, not just busywork that’s so “safe” nobody could screw it up. Think big: Delegate tasks that will have an impact on your employees—and your organization.  Analyze your responsibilities. When deciding what to do yourself, consider the value of your own time. Would you authorize paying somebody at your salary level to change the toner cartridge? That doesn’t
Read More

The Importance of a Positive Attitude in Business

Life throws unexpected, disruptive and surprising incidents our way and the way of dealing with such curve balls makes all the difference in the world. This is particularly true when you are building your small business. The business journey can be so challenging and difficult and at times it can make you very agitated and frustrated. For you to be successful, you need to not focus on the negatives but instead, focus all your efforts into pushing the business forward.    The important steps that you can take towards achievement of your greatest potential in business are learning how to
Read More

Keeping it Together in the Office

Creating a work environment in which many types of employees feel respected and at ease is essential to building a solid team who are in it for the long haul.  Conversational Guard Rails Some subjects just shouldn’t be brought up in the office environment. In general, these topics can be inflammatory and divisive … not the greatest at bringing employees together. Subjects to avoid: Politics Religion Compensation Personal details including relationships, health problems, etc. It’s also important to stay away from gossip or openly speaking detrimentally about any employee or coworker. This can create distrust among the team. Email Etiquette
Read More

Solve Workplace Quandaries in These Four Basic Steps

Some workplace problems are simple. With others, though, the right decision isn’t always as obvious as you would like. If you follow the four-step process described below, you may be able to resolve workplace problems effectively. Evaluate the information. Don’t jump to conclusions. Find out what’s happening (or what happened). Who was involved? Is the source of your information reliable? Do you have all the relevant facts?  Consider the people involved. How might your decision affect the relevant stakeholders? Think of your employees, their co-workers, the organization, the community, etc. What issues are important to the people who will be
Read More

Importance of a Positive Attitude

Surrounded by negative people in your office? Feeling like you might be the negative one? Here are three reasons why it is important to have a positive attitude and how you get there if you find yourself or your employees always looking at the darker side of things.  Creates Healthy Office Culture: A positive attitude lends itself to a healthy office culture. People will enjoy coming to work each morning and look forward to starting their work day in a positive atmosphere. This will also lend itself to more employees helping each other out and being there for each other instead of just racing to
Read More

Ask Questions That Open Job Candidates Up

The purpose of an interview is to discover whether a candidate is qualified for a job. It’s also your best chance to learn about the candidate’s personality and attitude and how well they would fit in with your organization’s culture. Here are some questions that will help you explore these areas: “What are your career goals?” The answer will tell you about the candidate’s level of maturity, planning ability, and focus on achievement. “Tell me about your first job.” You can find out a lot about the candidate’s work ethic by listening to their early job history.  “What do you
Read More

Make Sure Your Team Understands Your Words

Whether you’re talking to an employee or addressing an important client meeting, the basic rules of communication in the workplace apply. Make sure you’re getting your message across by following these guidelines: Become the other person. What does your listener want to hear? Expect to hear? Need to hear? Anticipate how your audience—whether it’s one person or hundreds—may respond to your message so you can tailor your words appropriately. Be sure to speak their language and avoid accounting jargon.  Know what you want. Don’t describe a problem unless you know what you expect the other person to do about it.
Read More