Ask the Right Questions to Find the Right Employees

Hiring people may seem like a gamble, but you can increase your chances of hitting the jackpot by getting to know candidates as thoroughly as possible during the recruitment process. Here are some probing questions to ask:  “Tell me about your best and worst boss.” The answer should give you some insight into how well the candidate deals with authority, rules, and conflict. “Where do you see yourself in one year?” Five- or 10-year goals tend to be vague and theoretical. A look one year into the future can tell you how the employee realistically views his or her prospects
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Make Sure Your Team Understands Your Words

Whether you’re talking to an employee or addressing an important client meeting, the basic rules of communication in the workplace apply. Make sure you’re getting your message across by following these guidelines: Become the other person. What does your listener want to hear? Expect to hear? Need to hear? Anticipate how your audience—whether it’s one person or hundreds—may respond to your message so you can tailor your words appropriately. Be sure to speak their language and avoid accounting jargon.  Know what you want. Don’t describe a problem unless you know what you expect the other person to do about it.
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