How To Maintain A Positive Attitude During The Workday

When you’re an accountant and a business owner, the busy pace and unpredictable nature of operations calls for you to have the ability to be flexible, resilient, and maintain a great attitude. Inevitably business owners will experience days full of mishaps, mix-ups, and misunderstandings, which can leave you feeling more like the business’s punching bag instead of the owner. Still, it seems that the hardest times to stay positive are usually the most important, as a positive attitude equips you with the best ability to problem solve and handle stressful situations. Some of the most effective ways to maintain a
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Creating A Positive Attitude

Winston Churchill once said, “Attitude is a little thing that makes a big difference.” You could actually take this statement one step further and say “Attitude is the little thing that makes all the difference”. Think about your last setback or your last bad day. Did it seem like everything went wrong all day? How did your attitude change over the day? Chances are that once you perceived that something went wrong, you started seeing everything going wrong, and saw only the bad things. You have also probably had at least one or two “perfect” days, where absolutely nothing could
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Going the Extra Mile For Your Clients Isn’t As Hard As You Think

In today’s sharing and gig economy, almost anyone can fill the roles of “client” and/or “provider.”  This means more opportunities and more competition for today’s accounting firms. It’s easier than ever to engage with clients, but the accessibility comes with a downside; the competitive climate makes it more difficult to make an impression without risking getting lost in the noise.  That said, there is one clear-cut way to distinguish your customer service from your competition and that is to remember two words: YOU MATTER.  This simple phrase can serve as an unofficial mantra that your client will appreciate not by
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5 Tips for Keeping Your Employees Motivated At All Times

One of the hardest parts of being a leader is keeping your employees motivated at all times, even when the going is rough. However, doing so is an essential part of being a leader and is crucial for the success of your company. Here are five tips for keeping your employees’ morale up.  Keep Them Challenged Boredom will quickly lead to decreased morale. On the other hand, challenges will lead to excitement, a desire to overcome the challenges, increased motivation, and an improved mood overall. To keep your employees motivated about their job, make sure to constantly give them new
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3 Tips to Simplify the Hiring Process for Accounting Firms

Hiring someone can be an arduous process. Sometimes, if you’re lucky, you might know of someone who will be just right for the position. Maybe that person is among your circle of friends or a friend of a friend who is doing a similar job at another company. But this kind of situation only occurs once in a while. Most of the time, you need to go into your hiring process blind. You’ll need to post a job listing, scan resumes, interview candidates, negotiate salaries etc. Here are some tips to help you do so:  Job Listings Nowadays, most people
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3 Reasons to Answer Phone Calls with a Script

How your employees answer the phone says a lot about your company. Establish standard conventions so no one says too much or too little about your company. This keeps communications quick, positive, and well-organized, especially if you have new employees or multiple offices. Here are three elements you should focus on.  1. Standardize your company’s external tone. When someone reaches out to your company by phone, you need to ensure that they’re treated professionally. While your employees know how to be cordial, especially if you hired them for customer-facing positions, sometimes that pleasant tone can slip. Stress, frustration, and even
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Don’t Deal With Clients

Don’t Deal With Clients Do you work with your clients or deal with your clients?  “The Big Secret of Dealing With People” is the title of the second chapter in Dale Carnegie’s “How to Win Friends & Influence People.” I take exception to the use of the words dealing with. When you say you are dealing with a person, there’s a negative connotation. It sounds like you are fulfilling an obligation or doing something you don’t want to do. It doesn’t sound like you want to help solve a problem — it sounds like you think the client IS the
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Words of Wisdom from Successful People

Words of Wisdom from Successful People Success takes hard work, but also the willingness to listen to good advice. Remember these words of wisdom from some of the world’s most successful people: Oprah Winfrey. “You know you are on the road to success if you would do your job and not be paid for it.”  Phil Knight, CEO of Nike, Inc. “There is an immutable conflict at work in life and in business, a constant battle between peace and chaos. Neither can be mastered, but both can be influenced. How you go about that is the key to success.”  Henry
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Don’t Let Your Mind Ruin Your Mood

Planning, starting and running your own accounting firm is like playing whack-a-mole: you solve one problem, only for another to appear. Given the challenges all businesses (and business owners) experience, it’s important to cultivate your ability to develop and maintain a positive attitude. Here are some simple ways to strengthen your positive attitude muscles: Remember to breathe. Taking slow, calm, deep breaths helps reduce stress and promotes relaxation. As your body becomes less stressed and more relaxed, you’ll find it easier to be more positive and motivated. Meditate daily. You can find simple non-denominational techniques on the internet. The more
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4 Untapped Ways To Celebrate Wins In Your Business

Celebrating wins is as a vast untapped resource with your team members. Here are four tips to catapult you in the right direction. But first, we need to know why celebrating your wins is crucial.  Here’s the thing, successful businesses aren’t successful because of a one-time occurrence. It’s usually because of tiny calculated steps over time.  Companies often miss the opportunities to celebrate the inches they’ve made quarterly or annually.  And like life, it’s essential to acknowledge the small (and big) wins along the way. When you celebrate the small stuff, you add to the perseverance bucket, which is critical
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