Have you ever stopped to consider what is your company’s greatest asset and biggest liability? The answer to both is people. 
Having the right people on your team gives you the best chance at success. Having the wrong people on your team hurts your business more than any competitor.
Nearly every business has some competition at a national, chain level. Your business is competing against big buying power, discount prices, internet presence and name recognition. The good news is you can crush the competition in the area where it matters most.
The No. 1 reason clients go elsewhere is because of poor service.
Few businesses have products or services that can’t be found elsewhere, so you need to give clients incentive to do business with you. Great customer service gives clients a reason to choose your business, be loyal to your business and to tell others about your business.
For information on this topic, please go to www.getoffthewheel.com
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Get off the Wheel Systems and Procedures for Greater Profits & Reduced Stress
By: Diane Gardner
This Book is for you IF…
You are an accountant, bookkeeper, or tax preparer with employees and one of the following describes you: