Being an excellent and effective listener is key to a professional’s success in life and business. The ability to really, truly listen to another can strengthen relationships, aide in resolving conflicts and improve accuracy. Active listening is as simple as L-I-S-T-E-N. 

    L – LIKE

    First of all, you have to find something you sincerely like about the person you are talking to.


    You have to have a sincere interest in the person OR in what they are saying.

    S – SEE

    Try to see things from the other’s perspective, try to understand the reasons why they think the way they do.

    T – TOUCH

    Let yourself be “in touch” with the other person. Try for an emotional connection. People will sense if you are uninterested and distant and they will mirror your actions.

    E – ENGAGE

    Be active in the conversation without interrupting. Show you are engaged by nodding and through body language and by responding with questions.

    N – NEED

    Think as if you need to know. Be curious. Strive to know what makes other people “tick.” Tell yourself that knowing everything you can about other people is as important as breathing and you will create sincere enthusiasm for listening.

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      Get off the Wheel Systems and Procedures for Greater Profits & Reduced Stress

      By: Diane Gardner 

      This Book is for you IF…

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