There are a number of reasons why employees can become stressed, including workload, lack of control over the process of decision making, inefficient time management, uncertain performance expectations, and a failure to take holidays or set clear boundaries between work and home.
Management can assist their employees to deal with stress in a number of ways. One of the most important things managers can do is simply to pay attention to staff members and see if they seem agitated, anxious or overwhelmed, and if there have been any changes in their overall behavior and demeanor. If an employee seems continually more stressed than normal, it is a good idea to have a chat and see how you may be able to help.
Employees may also need to be guided on understanding priorities and how to reassess their to-do lists, as well as available assistance and workable methods to get the job done. It is important that management be willing to work side-by-side with staff members in order to complete vital tasks.
For more great tips on how to keep your customers happy, contact us.
Get off the Wheel Systems and Procedures for Greater Profits & Reduced Stress
By: Diane Gardner
This Book is for you IF…
You are an accountant, bookkeeper, or tax preparer with employees and one of the following describes you: