Nuanced Tips for the Best Office Etiquette

Office etiquette is a subject that has been discussed and debated in depth for some time. The recommendations are typically the same: be punctual, avoid gossip, keep your devices silenced, and be aware of your lunch mess. However, there are some subtler aspects of practicing office etiquette that you may not be aware of. Make an effort to include excluded coworkers Cliques are the bane of any workplace.  Making an effort to include excluded coworkers in conversation inside the workplace, at workplace functions, and even at office happy hours will create a more positive environment for all employees. In order
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There Are Two Types of Clients

Every business has two types of clients: Internal and external. External clients are the ones who purchase our products and services. As business owners, we place a huge emphasis on providing excellent customer service to keep those clients happy and to keep them coming back. We can’t forget, though, the importance of providing excellent service to our internal clients as well.  Who are our internal clients? These are the individuals who play an important role in keeping your business running smoothly. If you are an accountant, your internal clients are those who you need to do your job. Consider the
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Self-Managers Wanted: Here’s What to Look For

Self-Managers Wanted: Here’s What to Look For The “perfect” employee isn’t one who does whatever you say, but someone who knows what to do without having to be told. It’s someone who performs the job without constant prodding, someone who can manage himself or herself with a minimum of interference from you. Here’s what to look for in a self-managing employee:  Goals. Look for people who set their own objectives and push themselves to achieve them. Instead of accomplishing the bare minimum, they stretch to do a little bit more, or a little bit better, without anyone else telling them
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10 Questions to Help You Elicit the Best from Your Workforce

10 Questions to Help You Elicit the Best from Your Workforce Your success as a leader—and your organization’s success, as well—depend on your ability to get the best from your employees. You can’t expect it to come automatically, though. You have to search carefully for each person’s exceptional talents. For every person you lead, see how thoroughly you can answer the questions below: How well do you really know the employee? What can you quickly recall of the employee’s family, personal goals, hobbies, or other outside interests? What do you know specifically about his or her career goals, both short
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Build Team Spirit in Your Workforce

Let’s Build Your Team Spirit! Employees don’t work in isolation, whatever their jobs are. They’re part of a team, large or small, and your efforts to motivate them should be team-based. Emphasize the connections among individual employees and between employees’ home and work lives. Here are three ways to accomplish this:   Build high opinions of one another’s skills and strengths. Encourage your staff to praise their colleagues at meetings with questions like, “Who helped you out this week?” Public praise from peers redirects focus away from the boss/worker relationship and extends accountability to the entire team, which in turn
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