Make Sure Your Team Understands Your Words

Make Sure Your Team Understands Your Words

November 5, 2019

Whether you’re talking to an employee or addressing an important client meeting, the basic rules of communication in the workplace apply. Make sure you’re getting your message across by following these guidelines: Become the other person. What does your listener want to hear? Expect to hear? Need to hear? Anticipate how your audience—whether it’s one person or hundreds—may respond to your message so you can tailor your words appropriately. Be sure to speak their language and avoid accounting jargon.  Know what you want. Don’t describe a problem unless you know what you expect the other person to do about it.
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5 Tips for Keeping Your Employees Motivated At All Times

5 Tips for Keeping Your Employees Motivated At All Times

September 30, 2019

One of the hardest parts of being a leader is keeping your employees motivated at all times, even when the going is rough. However, doing so is an essential part of being a leader and is crucial for the success of your company. Here are five tips for keeping your employees’ morale up.  Keep Them Challenged Boredom will quickly lead to decreased morale. On the other hand, challenges will lead to excitement, a desire to overcome the challenges, increased motivation, and an improved mood overall. To keep your employees motivated about their job, make sure to constantly give them new
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Know Your Role As Manager/Owner

Know Your Role As Manager/Owner

July 30, 2019

Management can be one of the biggest roadblocks to great customer service. What is your reputation as a manager or owner?  Are you a slave driver, naysayer, devil’s advocate, overly negative and discouraging, or are you a consensus-builder, coach, nurturer and facilitator?  Successful managers and owners truly are part of the team. They want to see team members thrive and grow along with the business’ bottom line. Excellent customer service is dependent on every team member from the top down. Remember, your team members will take their cues from you. For information on this topic, please go to www.getoffthewheel.com ____________________________________
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Keep Your Focus on What You Do Best

Keep Your Focus on What You Do Best

April 3, 2018

Focus on Your Strengths! Practice management is one of the hardest parts of running a small business. All of the infrastructural elements that large corporations have to manage, such as data security, finance, customer service, and legal documentation, are still on your to-do list. But managing all of those elements without the large employment force that big businesses can bring to the table is a challenge that seems unending. If you started an accounting practice because you wanted to focus on certain types of accounting services, you can still do precisely that. Here’s how: Make a list of what requires
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3 Ways to Make Your Clients Feel Valued

3 Ways to Make Your Clients Feel Valued

February 27, 2018

Keep Them Coming Back By Making Clients Feel Valued Do you want your clients to keep coming back? You have to make them feel valued and establish a connection with them. Here are some tips for doing so. Go the Extra Mile When it comes to customer service, go the extra mile. It is worth it in the long run. Having superb customer service will cause people to leave positive reviews about you online, which is extremely important for your bottom line. Be Personal If you want to connect with your clients, do not be too cold and businesslike. This
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7 Productivity Tips

7 Productivity Tips

January 9, 2018

Increase Your Productivity With These Tips!  Know your priorities Have a vision Do you have a 5 year vision? Do you keep a vision board? If yes, how often do you look at it? What you focus on expands – Google images, words such as health, fun, travel, etc. – a visual of what you want Goals are essential Divide them into 90 day chunks Write them down – be accountable If you aren’t achieving your goals, then check your vision & get clear direction Planning beats willpower Willpower will fail you – don’t rely on it Rely on planning
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5 Benefits of Being Organized and Clean

5 Benefits of Being Organized and Clean

November 21, 2017

Being organized is good for your health and happiness!  There are a couple of articles and memes making the rounds on Facebook and other social media saying that those who are constantly late, disorganized, and cluttered are more happy and/or productive. However, there is more information that backs the idea that being organized and clean is more beneficial to your health and happiness. Here are five benefits of being organized and clean: Less Stress Knowing where everything is and where it goes can help reduce your stress. According to a study done by Shape, those who live in cluttered spaces are
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Make Every Minute Count During the Workday 

Make Every Minute Count During the Workday 

October 24, 2017

Prep Work Is The Key To Positive Feedback  Time is your most valuable asset at work. If you struggle to get everything done on time and accurately, consider this advice for managing your day more efficiently: Question everything. Look at each task and ask, “Is this the best use of my time right now?” Delay or eliminate anything that’s unrelated to your most important responsibilities. Eliminate distractions. If you have an office with a door, close it to prevent interruptions. If you’re in a cubicle, consider posting a “Do not disturb” sign when you need to concentrate or finding an
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