Know What Employees Want from You

5 Things Employees Really Want What do your employees really want? Jumping to conclusions is never safe. To be a better manager, remember these basic truths about everyone who works for you: “I want to feel important.” No one wants to feel like a number, interchangeable, or easy to forget. Get to know your employees as people; find out what makes each one unique and show them you’re paying attention to their individuality. “I need encouragement.” Even the best employees continue to flourish with positive feedback. Let them know what they’re doing right and how they can keep performing at
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Increasing Client Retention by Listening

Listening Can Increase Client Retention  When someone is talking, are you really hearing them? Listening is an art-form, it takes time and effort to learn how to do it, and if you don’t listen at home, or listen in the office, you are not going to listen to your clients. There is an old saying that goes “take the cotton out of your ears and put it in your mouth”. Most intelligent people love to talk, it shows how intelligent they are, notice I said “most”. Then there are those that would rather take on the role as a mouse
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Win Support and Success

How To Win Support and Be Successful  You can’t please everybody, as the saying goes, but you’ll do better on the job—and in your life—by being likable. When team members and friends enjoy your conversation and companionship, they’ll be more eager to help you achieve your professional and personal goals. Here are some pointers on how to win support and be successful. in your -professional role.  You can boost your overall “likability” by focusing on these areas: Listen to people. No one likes to be ignored. Pay attention when friends and team members are talking to show that you’re not
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Start the Day Inspired

Be Inspired Many people start the day not so much inspired as angry, frustrated, grumpy and irritated at having to get out of bed in the morning. Happily, there are some changes you can make to your morning routine to try to change those morning blues into something more positive.   For instance, one method of preventing yourself from starting to stress out the moment you open your eyes is to avoid looking at phone messages or emails for at least 15 minutes after you wake. Whatever it is, it can wait.   Another good piece of advice is to
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