productivity Archives - Page 2 of 4

Importance of a Positive Attitude

December 10, 2019

Surrounded by negative people in your office? Feeling like you might be the negative one? Here are three reasons why it is important to have a positive attitude and how you get there if you find yourself or your employees always looking at the darker side of things. Creates Healthy Office Culture: A positive attitude lends itself to a healthy office culture. People will enjoy coming to work each morning and look forward to starting their work day in a positive atmosphere. This will also lend itself to more employees helping each other out and being there for each other instead of just racing to
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Building and Retaining Superstar Performers in the Workplace

November 26, 2019

What is the best way to build a superstar team? You can pay top market salary, offer unique incentives, incorporate flexible schedules, provide more benefits, or give employees the option to volunteer for a few hours in the community without a loss of pay. According to Forbes, all of these are frequently listed as ideal features of employment. So to attract and retain superstars, you need to do something, right? Right. However, you may not have the budget to increase pay or offer more benefits, or you may not have the manpower to enable staff to work from home or
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Ask Questions That Open Job Candidates Up

November 19, 2019

The purpose of an interview is to discover whether a candidate is qualified for a job. It’s also your best chance to learn about the candidate’s personality and attitude and how well they would fit in with your organization’s culture. Here are some questions that will help you explore these areas: “What are your career goals?” The answer will tell you about the candidate’s level of maturity, planning ability, and focus on achievement. “Tell me about your first job.” You can find out a lot about the candidate’s work ethic by listening to their early job history. “What do you
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Make Sure Your Team Understands Your Words

November 5, 2019

Whether you’re talking to an employee or addressing an important client meeting, the basic rules of communication in the workplace apply. Make sure you’re getting your message across by following these guidelines: Become the other person. What does your listener want to hear? Expect to hear? Need to hear? Anticipate how your audience—whether it’s one person or hundreds—may respond to your message so you can tailor your words appropriately. Be sure to speak their language and avoid accounting jargon. Know what you want. Don’t describe a problem unless you know what you expect the other person to do about it.
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Don’t Deal With Clients

September 9, 2019

Don’t Deal With Clients Do you work with your clients or deal with your clients? “The Big Secret of Dealing With People” is the title of the second chapter in Dale Carnegie’s “How to Win Friends & Influence People.” I take exception to the use of the words dealing with. When you say you are dealing with a person, there’s a negative connotation. It sounds like you are fulfilling an obligation or doing something you don’t want to do. It doesn’t sound like you want to help solve a problem — it sounds like you think the client IS the
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Know the Basics of Marketing Even When You’re Not a Marketer

August 12, 2019

Continuous learning is one of the top habits for any entrepreneur. If you’re not consuming information content about how your industry is changing, you might get left behind. Adjacent areas of expertise, like technology, marketing, and sales, are just as important. Knowing how systems work together opens the door for faster growth and bigger wins. Stay current with these three growing areas of marketing analysis: How are visitors interacting with your company website? Websites are a requirement for almost every business. Whether your company uses your website as a landing page for entirely offline products and services or your website is
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LISTEN

July 9, 2019

LISTEN! Being an excellent and effective listener is key to a professional’s success in life and business. The ability to really, truly listen to another can strengthen relationships, aide in resolving conflicts and improve accuracy. Active listening is as simple as L-I-S-T-E-N. L – LIKE First of all, you have to find something you sincerely like about the person you are talking to. I – INTEREST You have to have a sincere interest in the person OR in what they are saying. S – SEE Try to see things from the other’s perspective, try to understand the reasons why they
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Build a superstar team with these 3 tips!

June 18, 2019

The question on the mind of small and large accounting firms in this job market is: where is the top talent that I’m looking for to fill my open position? The fact is that in this day and age, the candidate is in the position of power during the interviewing process. With the unemployment rate at a level we haven’t seen in quite some time, businesses are now more than ever in a desperate race to reach qualified candidates before they receive offers from competitors. While a strong candidate may be an asset for your company, without the right dynamic
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Are You Delegating the Wrong Way?

June 10, 2019

One of the most important characteristics of a good manager or a good business owner is the ability to delegate. You’re not going to have time to do everything. The sooner you can let things go, the better: you can focus on growth and overall strategy, not day-to-day details. But delegating is hard, and nobody’s perfect at it. So regularly check in on your delegation style, especially if you’ve just started. Ask yourself these three questions: 1. Am I overloading employees beyond what they expected? None of your employees will love your company like you do. You might be willing
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Ongoing Training Is A Must

May 28, 2019

Ongoing Training Is A Must. You can’t just provide first-day training to team members and leave it at that. To successfully deliver excellent customer service, you must be consistent and persistent and provide ongoing training. This doesn’t require huge time commitments. After all, education experts say short and frequent messages have more lasting results and are more effective that longer and less frequent training lessons. Short inspirational messages, weekly tips, short educational videos and employee newsletters are all ways you can provide ongoing training in small doses. For more information, please go to www.getoffthewheel.com
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