3 Ways to Maximize Client Retention

Customer Retention is Easier than Getting New Business All your marketing is paying off. You have tons of new clients at your door. You want to make sure they remain your clients. Repeat patrons are how you build a successful business. Retaining happy clients is far less expensive than constantly earning new clients. You don’t want them going to the competition, you want them to be loyal to your business. So, how do you retain your valuable repeat business? Keep close tabs on the competition: Being a business owner is a tough job. It is easy to get absorbed in
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Personal Routines and Business Procedures: What Works and What Doesn’t

The Importance of Routines and Procedures Not everybody loves routines and procedures. But everybody has them. When you wake up in the morning, you probably have a routine or a ritual that you go through in order to wake up and get ready for work. This might be a routine that someone taught you when you were a kid. Or it might be something that you’ve arrived at over the years because you feel that it works for you.  Sometimes, we just go through these routines and procedures without thinking about whether they really work for us. It might take
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