Build a Superstar Team!

The Perfect Team You’re excited about your business! You have great ideas for growing your firm and engaging your clients. You are motivated to find new ways to market your services, and what you need is a dream team of employees who not only understand your goals, but who are equally enthusiastic about your vision of the future. Here is a quick guide to building your own superstar team! Your Enthusiasm Informs Theirs When you hire new employees, consider your vision, and include your employees in your plan for the future of the company. Hire people who are enthusiastic about
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The Importance of a Positive Attitude in Business

Life throws unexpected, disruptive and surprising incidents our way and the way of dealing with such curve balls makes all the difference in the world. This is particularly true when you are building your small business. The business journey can be so challenging and difficult and at times it can make you very agitated and frustrated. For you to be successful, you need to not focus on the negatives but instead, focus all your efforts into pushing the business forward.    The important steps that you can take towards achievement of your greatest potential in business are learning how to
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Don’t Deal With Clients

Don’t Deal With Clients Do you work with your clients or deal with your clients?  “The Big Secret of Dealing With People” is the title of the second chapter in Dale Carnegie’s “How to Win Friends & Influence People.” I take exception to the use of the words dealing with. When you say you are dealing with a person, there’s a negative connotation. It sounds like you are fulfilling an obligation or doing something you don’t want to do. It doesn’t sound like you want to help solve a problem — it sounds like you think the client IS the
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Know the Basics of Marketing Even When You’re Not a Marketer

Continuous learning is one of the top habits for any entrepreneur. If you’re not consuming information content about how your industry is changing, you might get left behind. Adjacent areas of expertise, like technology, marketing, and sales, are just as important. Knowing how systems work together opens the door for faster growth and bigger wins. Stay current with these three growing areas of marketing analysis:  How are visitors interacting with your company website? Websites are a requirement for almost every business. Whether your company uses your website as a landing page for entirely offline products and services or your website is
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Ongoing Training Is A Must

Ongoing Training Is A Must.     You can’t just provide first-day training to team members and leave it at that. To successfully deliver excellent customer service, you must be consistent and persistent and provide ongoing training. This doesn’t require huge time commitments. After all, education experts say short and frequent messages have more lasting results and are more effective that longer and less frequent training lessons.   Short inspirational messages, weekly tips, short educational videos and employee newsletters are all ways you can provide ongoing training in small doses.       For more information, please go to www.getoffthewheel.com  
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Spread Smiles

Spread Smiles.   Actions speak louder than words and so do smiles! When you smile at someone, it sends the message that you like them and you are happy to see them. It’s hard not to smile back when someone smiles at you. That’s because smiles are contagious.  When someone makes a gesture to you, especially a nice one, who can resist responding in kind? Have you ever been greeted at the door by a dog, almost excited out of their skin because they have missed you? It makes you feel pretty special, doesn’t it? Imagine if everyone you met throughout
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Improve Your Leadership with This Skills Assessment

Improve Your Leadership with This Skills Assessment Good leaders reassess their skills regularly. Whether you’re a veteran or new to leadership, spend some time exploring these questions in detail:  Who and what do I influence? Your sphere of influence isn’t defined or limited by your job title. Who asks for your advice? How do your decisions affect other people and different departments? Do people follow your example without being asked? Can I improve my people skills? Leadership is based on personal relationships. How well do you get along with people at different levels? How well do you listen to others?
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Build Team Spirit in Your Workforce

Let’s Build Your Team Spirit! Employees don’t work in isolation, whatever their jobs are. They’re part of a team, large or small, and your efforts to motivate them should be team-based. Emphasize the connections among individual employees and between employees’ home and work lives. Here are three ways to accomplish this:   Build high opinions of one another’s skills and strengths. Encourage your staff to praise their colleagues at meetings with questions like, “Who helped you out this week?” Public praise from peers redirects focus away from the boss/worker relationship and extends accountability to the entire team, which in turn
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Set Goals and Revisit Them Often (Part I)

Set Goals for Increased Profitability and Productivity Business owners who set goals and visit them often usually see: Higher productivity overall. Lower unnecessary costs Shorter timeframes between starts and finishes. Greater profitability. A Potential Problem Setting goals is one thing, knowing how to revisit them is another. Goal-setting and performance monitoring should be everyone’s responsibility. If goal-setting stays with the business owner, revisiting them often stays with the business owner too. By encouraging everyone to take ownership of goals success becomes more certain because everyone can revisit their own goals. The Solution Use two simple and effective ideas that have
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7 Productivity Tips

Increase Your Productivity With These Tips!  Know your priorities Have a vision Do you have a 5 year vision? Do you keep a vision board? If yes, how often do you look at it? What you focus on expands – Google images, words such as health, fun, travel, etc. – a visual of what you want Goals are essential Divide them into 90 day chunks Write them down – be accountable If you aren’t achieving your goals, then check your vision & get clear direction Planning beats willpower Willpower will fail you – don’t rely on it Rely on planning
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