Grow Your Brand and Your Business in 10 Seconds

Grow Your Brand and Your Business in 10 Seconds

May 7, 2019

Grow Your Brand and Your Business in 10 Seconds We have all been standing or sitting next to someone who looks at you and says: “What do you do?” or “What business are you in?” or “Not seen you at this event before; what made you come?” This is an invitation to make a great impression. This person may need exactly what you’re in business for, or they may know someone who does. Their question gives you two choices, you can: Say something obvious, that produces an “Oh, thanks.” Or you can say something that makes them sit up and
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Improve Your Leadership with This Skills Assessment

Improve Your Leadership with This Skills Assessment

April 29, 2019

Improve Your Leadership with This Skills Assessment Good leaders reassess their skills regularly. Whether you’re a veteran or new to leadership, spend some time exploring these questions in detail:  Who and what do I influence? Your sphere of influence isn’t defined or limited by your job title. Who asks for your advice? How do your decisions affect other people and different departments? Do people follow your example without being asked? Can I improve my people skills? Leadership is based on personal relationships. How well do you get along with people at different levels? How well do you listen to others?
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Get Ahead with These Not-So-Secret Secrets

Get Ahead with These Not-So-Secret Secrets

April 23, 2019

Get Ahead with These Not-So-Secret Secrets What does it take to get ahead? Investor’s Business Daily identified these ten traits of those who seem to have the knack for turning dreams into reality:    A positive attitude. Where your mind goes, you go. If you think you’ll fail, chances are good that you will. If you believe you’ll succeed, you’re halfway home. A definitive goal. “I want to be a success” is a wish, not a goal. “I want to become a junior partner within two years”—that’s a goal. Write down exactly what you want to achieve—and an action plan
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10 Questions to Help You Elicit the Best from Your Workforce

10 Questions to Help You Elicit the Best from Your Workforce

April 9, 2019

10 Questions to Help You Elicit the Best from Your Workforce Your success as a leader—and your organization’s success, as well—depend on your ability to get the best from your employees. You can’t expect it to come automatically, though. You have to search carefully for each person’s exceptional talents. For every person you lead, see how thoroughly you can answer the questions below: How well do you really know the employee? What can you quickly recall of the employee’s family, personal goals, hobbies, or other outside interests? What do you know specifically about his or her career goals, both short
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Build Team Spirit in Your Workforce

Build Team Spirit in Your Workforce

February 19, 2019

Let’s Build Your Team Spirit! Employees don’t work in isolation, whatever their jobs are. They’re part of a team, large or small, and your efforts to motivate them should be team-based. Emphasize the connections among individual employees and between employees’ home and work lives. Here are three ways to accomplish this:   Build high opinions of one another’s skills and strengths. Encourage your staff to praise their colleagues at meetings with questions like, “Who helped you out this week?” Public praise from peers redirects focus away from the boss/worker relationship and extends accountability to the entire team, which in turn
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3 Ways to Maximize Client Retention

3 Ways to Maximize Client Retention

June 12, 2018

Customer Retention is Easier than Getting New Business All your marketing is paying off. You have tons of new clients at your door. You want to make sure they remain your clients. Repeat patrons are how you build a successful business. Retaining happy clients is far less expensive than constantly earning new clients. You don’t want them going to the competition, you want them to be loyal to your business. So, how do you retain your valuable repeat business? Keep close tabs on the competition: Being a business owner is a tough job. It is easy to get absorbed in
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Know What Employees Want from You

Know What Employees Want from You

December 11, 2017

5 Things Employees Really Want What do your employees really want? Jumping to conclusions is never safe. To be a better manager, remember these basic truths about everyone who works for you: “I want to feel important.” No one wants to feel like a number, interchangeable, or easy to forget. Get to know your employees as people; find out what makes each one unique and show them you’re paying attention to their individuality. “I need encouragement.” Even the best employees continue to flourish with positive feedback. Let them know what they’re doing right and how they can keep performing at
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Know What Employees Want from You

Know What Employees Want from You

November 7, 2017

Finding out what your employees want will make you a better manager!  What do your employees really want? Jumping to conclusions is never safe. To be a better manager, remember these basic truths about everyone who works for you: “I want to feel important.” No one wants to feel like a number, interchangeable, or easy to forget. Get to know your employees as people; find out what makes each one unique and show them you’re paying attention to their individuality. “I need encouragement.” Even the best employees continue to flourish with positive feedback. Let them know what they’re doing right
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Increasing Client Retention by Listening

Increasing Client Retention by Listening

October 31, 2017

Listening Can Increase Client Retention  When someone is talking, are you really hearing them? Listening is an art-form, it takes time and effort to learn how to do it, and if you don’t listen at home, or listen in the office, you are not going to listen to your clients. There is an old saying that goes “take the cotton out of your ears and put it in your mouth”. Most intelligent people love to talk, it shows how intelligent they are, notice I said “most”. Then there are those that would rather take on the role as a mouse
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