Going the Extra Mile For Your Clients Isn’t As Hard As You Think

Going the Extra Mile For Your Clients Isn’t As Hard As You Think

October 8, 2019

In today’s sharing and gig economy, almost anyone can fill the roles of “client” and/or “provider.”  This means more opportunities and more competition for today’s accounting firms. It’s easier than ever to engage with clients, but the accessibility comes with a downside; the competitive climate makes it more difficult to make an impression without risking getting lost in the noise.  That said, there is one clear-cut way to distinguish your customer service from your competition and that is to remember two words: YOU MATTER.  This simple phrase can serve as an unofficial mantra that your client will appreciate not by
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4 Untapped Ways To Celebrate Wins In Your Business

4 Untapped Ways To Celebrate Wins In Your Business

August 20, 2019

Celebrating wins is as a vast untapped resource with your team members. Here are four tips to catapult you in the right direction. But first, we need to know why celebrating your wins is crucial.  Here’s the thing, successful businesses aren’t successful because of a one-time occurrence. It’s usually because of tiny calculated steps over time.  Companies often miss the opportunities to celebrate the inches they’ve made quarterly or annually.  And like life, it’s essential to acknowledge the small (and big) wins along the way. When you celebrate the small stuff, you add to the perseverance bucket, which is critical
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Get More Done by Hiring the Right People to Help

Get More Done by Hiring the Right People to Help

June 25, 2019

Get More Done by Hiring the Right People to Help No matter how good a leader you are, you can’t do everything yourself. You can get more done with the right help from the right members of your workforce.  Follow these three steps:  Identify your strengths and weaknesses. Get feedback from those around you to find out where to put your energy productively. Determine what fuels your passion. Where do you excel? What is your brilliance? Then work these strengths and delegate the rest of it. Recruit and retain people who complement your weaknesses. Find employees with the natural strengths
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