Building and Retaining Superstar Performers in the Workplace

What is the best way to build a superstar team? You can pay top market salary, offer unique incentives, incorporate flexible schedules, provide more benefits, or give employees the option to volunteer for a few hours in the community without a loss of pay. According to Forbes, all of these are frequently listed as ideal features of employment.  So to attract and retain superstars, you need to do something, right? Right. However, you may not have the budget to increase pay or offer more benefits, or you may not have the manpower to enable staff to work from home or
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Ask the Right Questions to Find the Right Employees

Hiring people may seem like a gamble, but you can increase your chances of hitting the jackpot by getting to know candidates as thoroughly as possible during the recruitment process. Here are some probing questions to ask:  “Tell me about your best and worst boss.” The answer should give you some insight into how well the candidate deals with authority, rules, and conflict. “Where do you see yourself in one year?” Five- or 10-year goals tend to be vague and theoretical. A look one year into the future can tell you how the employee realistically views his or her prospects
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How To Maintain A Positive Attitude During The Workday

When you’re an accountant and a business owner, the busy pace and unpredictable nature of operations calls for you to have the ability to be flexible, resilient, and maintain a great attitude. Inevitably business owners will experience days full of mishaps, mix-ups, and misunderstandings, which can leave you feeling more like the business’s punching bag instead of the owner. Still, it seems that the hardest times to stay positive are usually the most important, as a positive attitude equips you with the best ability to problem solve and handle stressful situations. Some of the most effective ways to maintain a
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5 Tips for Keeping Your Employees Motivated At All Times

One of the hardest parts of being a leader is keeping your employees motivated at all times, even when the going is rough. However, doing so is an essential part of being a leader and is crucial for the success of your company. Here are five tips for keeping your employees’ morale up.  Keep Them Challenged Boredom will quickly lead to decreased morale. On the other hand, challenges will lead to excitement, a desire to overcome the challenges, increased motivation, and an improved mood overall. To keep your employees motivated about their job, make sure to constantly give them new
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3 Tips to Simplify the Hiring Process for Accounting Firms

Hiring someone can be an arduous process. Sometimes, if you’re lucky, you might know of someone who will be just right for the position. Maybe that person is among your circle of friends or a friend of a friend who is doing a similar job at another company. But this kind of situation only occurs once in a while. Most of the time, you need to go into your hiring process blind. You’ll need to post a job listing, scan resumes, interview candidates, negotiate salaries etc. Here are some tips to help you do so:  Job Listings Nowadays, most people
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Don’t Deal With Clients

Don’t Deal With Clients Do you work with your clients or deal with your clients?  “The Big Secret of Dealing With People” is the title of the second chapter in Dale Carnegie’s “How to Win Friends & Influence People.” I take exception to the use of the words dealing with. When you say you are dealing with a person, there’s a negative connotation. It sounds like you are fulfilling an obligation or doing something you don’t want to do. It doesn’t sound like you want to help solve a problem — it sounds like you think the client IS the
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LISTEN

LISTEN! Being an excellent and effective listener is key to a professional’s success in life and business. The ability to really, truly listen to another can strengthen relationships, aide in resolving conflicts and improve accuracy. Active listening is as simple as L-I-S-T-E-N.  L – LIKE First of all, you have to find something you sincerely like about the person you are talking to. I – INTEREST You have to have a sincere interest in the person OR in what they are saying. S – SEE Try to see things from the other’s perspective, try to understand the reasons why they
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Build a superstar team with these 3 tips!

The question on the mind of small and large accounting firms in this job market is: where is the top talent that I’m looking for to fill my open position? The fact is that in this day and age, the candidate is in the position of power during the interviewing process. With the unemployment rate at a level we haven’t seen in quite some time, businesses are now more than ever in a desperate race to reach qualified candidates before they receive offers from competitors.  While a strong candidate may be an asset for your company, without the right dynamic
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Are You Delegating the Wrong Way?

One of the most important characteristics of a good manager or a good business owner is the ability to delegate. You’re not going to have time to do everything. The sooner you can let things go, the better: you can focus on growth and overall strategy, not day-to-day details. But delegating is hard, and nobody’s perfect at it. So regularly check in on your delegation style, especially if you’ve just started. Ask yourself these three questions: 1. Am I overloading employees beyond what they expected? None of your employees will love your company like you do. You might be willing
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Ongoing Training Is A Must

Ongoing Training Is A Must.     You can’t just provide first-day training to team members and leave it at that. To successfully deliver excellent customer service, you must be consistent and persistent and provide ongoing training. This doesn’t require huge time commitments. After all, education experts say short and frequent messages have more lasting results and are more effective that longer and less frequent training lessons.   Short inspirational messages, weekly tips, short educational videos and employee newsletters are all ways you can provide ongoing training in small doses.       For more information, please go to www.getoffthewheel.com  
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