In today’s sharing and gig economy, almost anyone can fill the roles of “client” and/or “provider.”  This means more opportunities and more competition for today’s accounting firms. It’s easier than ever to engage with clients, but the accessibility comes with a downside; the competitive climate makes it more difficult to make an impression without risking getting lost in the noise.  That said, there is one clear-cut way to distinguish your customer service from your competition and that is to remember two words: YOU MATTER.  This simple phrase can serve as an unofficial mantra that your client will appreciate not by
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