Holiday Business Promotions You Can Host During the Season! There are a ton of holiday business promotions that you can host throughout the holiday season. However, there is one holiday business promotion that trumps all of the others — hosting a charity event that benefits a big organization or a local organization that is in need during the holiday season. These are a couple of reasons why your business should host a charity event before the end of the year. Help Your Community Your community does so much for your company. If it wasn’t for the people in your city or town,
Read More
Know What Employees Want from You
Finding out what your employees want will make you a better manager! What do your employees really want? Jumping to conclusions is never safe. To be a better manager, remember these basic truths about everyone who works for you: “I want to feel important.” No one wants to feel like a number, interchangeable, or easy to forget. Get to know your employees as people; find out what makes each one unique and show them you’re paying attention to their individuality. “I need encouragement.” Even the best employees continue to flourish with positive feedback. Let them know what they’re doing right
Read More
Increasing Client Retention by Listening
Listening Can Increase Client Retention When someone is talking, are you really hearing them? Listening is an art-form, it takes time and effort to learn how to do it, and if you don’t listen at home, or listen in the office, you are not going to listen to your clients. There is an old saying that goes “take the cotton out of your ears and put it in your mouth”. Most intelligent people love to talk, it shows how intelligent they are, notice I said “most”. Then there are those that would rather take on the role as a mouse
Read More
Make Every Minute Count During the Workday
Prep Work Is The Key To Positive Feedback Time is your most valuable asset at work. If you struggle to get everything done on time and accurately, consider this advice for managing your day more efficiently: Question everything. Look at each task and ask, “Is this the best use of my time right now?” Delay or eliminate anything that’s unrelated to your most important responsibilities. Eliminate distractions. If you have an office with a door, close it to prevent interruptions. If you’re in a cubicle, consider posting a “Do not disturb” sign when you need to concentrate or finding an
Read More
The Birth of “Excellence”
How Excellence Was Born! Tom Peters didn’t exactly give birth to excellence, but he did establish the idea that companies can achieve excellence under the inspiration of a management guru—like himself. It all began in the spring of 1978. John Larson of McKinsey’s San Francisco office was set to give a presentation to a client. But his computer crashed and took with it his notes. He turned to another consultant, Tom Peters, to throw together a presentation that would satisfy the client. Peters had just returned from traveling the world to compile research on best practices in business. Up until
Read More
Make Every Minute Count During the Workday
Tips On Managing Your Work Time Effectively Time is your most valuable asset at work. If you struggle to get everything done on time and accurately, consider this advice for managing work time more effectively: Question everything. Look at each task and ask, “Is this the best use of my time right now?” Delay or eliminate anything that’s unrelated to your most important responsibilities. Eliminate distractions. If you have an office with a door, close it to prevent interruptions. If you’re in a cubicle, consider posting a “Do not disturb” sign when you need to concentrate or finding an empty
Read More
Rev Up the Disengaged Employees in Your Workforce
Motivate Employees That Are Unproductive Some employees come to work every morning, leave promptly at 5:00 p.m., and do just enough work to get by. Frequently they’re the remains of formerly enthusiastic and productive employees who are burned out or just feel forgotten. Here’s how to change that: Explain roles. Make a point of telling employees why you need them to do what they do. A thorough understanding of the role they play will help them find greater value in the work they do. Communicate customer feedback. Most employees enjoy hearing from customers. Share information and feedback about how
Read More
Get Your Point Across Quickly in Emails
Efficient Emailing Email is virtually inescapable, especially in the professional world. In many organizations, it’s essential. Ideally, you should keep yours as concise as possible. Here are some tips for getting your message across efficiently and effectively: Start with a salutation. When beginning a message chain, especially in the morning, a little “hello” or “TGIF” goes a long way. Choose one topic and stick to it. For example, the central topic here is Paul’s vacation; the offshoots are the delegated responsibilities: Hi, all. Reminder that I will be on vacation next week. In my absence: Vera will
Read More
Explore Your Options before Firing an Employee
Firing an Employee – Explore Your Options When an employee grows difficult for you and others to work with, you might be tempted to terminate the person as quickly as possible. You’re better off salvaging the situation if you can, though. Hiring and training a replacement always takes time and effort you can invest in more worthwhile tasks. Explore these options before firing an employee: Check your attitude. Have you accidentally slipped into an adversarial, “me versus you” role? Remember, as a leader, you must bring people together. If you’re insisting that you’re right and the problem employee is
Read More
Systems: The Key to Having a Successful and Profitable Business
Breaking It Down Most accountants and bookkeepers don’t have a systemized way of running their business. They wing it and do things off the cuff. They are constantly in reactive mode (putting out fires) instead of being proactive (growing their business). Being reactive is very costly due to repeated mistakes, lost sales and clients, and minimal profits. Systems are the key to getting more done. They are the solution to getting the results you want. It takes intensive work and focus to build effective systems in your business, but investments of time now can prevent massive and costly mistakes later.
Read More