accounting Archives - Get Off The Wheel

Teach Office Staff to Care for Your Customers

June 16, 2020

Teach Office Staff to Care for Your Customers When hiring new office personnel, we tend to focus on the expectations for interoffice behavior. We discuss dress code, appropriate workspace personal belongings, and even acceptable conversation topics. We often forget to inform them of one of the most important parts of the job: how to care for customers. A small accounting firm usually finds success by providing unparalleled customer service. It’s when the company grows and adds employees that these initial values begin to erode. It’s vital for firms to maintain excellent customer service as they grow. This must be communicated
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Create a Culture of Ownership Among Your Team

June 9, 2020

Create a Culture of Ownership Among Your Team Many leaders think stock options are the only way to instill workers with a sense of ownership in the organization, but for small business leaders, offering stock isn’t an option. To help your team feel that they are participating in running the company, follow this strategy: Share information. Financial information is crucial; team members will question whether they’re really full partners if finances are kept secret. But operational information is vital, too. Employees should understand how one person’s work affects others in the organization—the domino effect. Other information to share: strategies, successes
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Help Employees to Be Less Stressed

March 3, 2020

There are a number of reasons why employees can become stressed, including workload, lack of control over the process of decision making, inefficient time management, uncertain performance expectations, and a failure to take holidays or set clear boundaries between work and home. Management can assist their employees to deal with stress in a number of ways. One of the most important things managers can do is simply to pay attention to staff members and see if they seem agitated, anxious or overwhelmed, and if there have been any changes in their overall behavior and demeanor. If an employee seems continually
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Ask the Right Questions to Find the Right Employees

November 12, 2019

Hiring people may seem like a gamble, but you can increase your chances of hitting the jackpot by getting to know candidates as thoroughly as possible during the recruitment process. Here are some probing questions to ask: “Tell me about your best and worst boss.” The answer should give you some insight into how well the candidate deals with authority, rules, and conflict. “Where do you see yourself in one year?” Five- or 10-year goals tend to be vague and theoretical. A look one year into the future can tell you how the employee realistically views his or her prospects
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How To Maintain A Positive Attitude During The Workday

October 22, 2019

When you’re an accountant and a business owner, the busy pace and unpredictable nature of operations calls for you to have the ability to be flexible, resilient, and maintain a great attitude. Inevitably business owners will experience days full of mishaps, mix-ups, and misunderstandings, which can leave you feeling more like the business’s punching bag instead of the owner. Still, it seems that the hardest times to stay positive are usually the most important, as a positive attitude equips you with the best ability to problem solve and handle stressful situations. Some of the most effective ways to maintain a
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Words of Wisdom from Successful People

September 3, 2019

Words of Wisdom from Successful People Success takes hard work, but also the willingness to listen to good advice. Remember these words of wisdom from some of the world’s most successful people: Oprah Winfrey. “You know you are on the road to success if you would do your job and not be paid for it.” Phil Knight, CEO of Nike, Inc. “There is an immutable conflict at work in life and in business, a constant battle between peace and chaos. Neither can be mastered, but both can be influenced. How you go about that is the key to success.” Henry
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Don’t Let Your Mind Ruin Your Mood

August 27, 2019

Planning, starting and running your own accounting firm is like playing whack-a-mole: you solve one problem, only for another to appear. Given the challenges all businesses (and business owners) experience, it’s important to cultivate your ability to develop and maintain a positive attitude. Here are some simple ways to strengthen your positive attitude muscles: Remember to breathe. Taking slow, calm, deep breaths helps reduce stress and promotes relaxation. As your body becomes less stressed and more relaxed, you’ll find it easier to be more positive and motivated. Meditate daily. You can find simple non-denominational techniques on the internet. The more
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4 Untapped Ways To Celebrate Wins In Your Business

August 20, 2019

Celebrating wins is as a vast untapped resource with your team members. Here are four tips to catapult you in the right direction. But first, we need to know why celebrating your wins is crucial. Here’s the thing, successful businesses aren’t successful because of a one-time occurrence. It’s usually because of tiny calculated steps over time. Companies often miss the opportunities to celebrate the inches they’ve made quarterly or annually. And like life, it’s essential to acknowledge the small (and big) wins along the way. When you celebrate the small stuff, you add to the perseverance bucket, which is critical
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Know the Basics of Marketing Even When You’re Not a Marketer

August 12, 2019

Continuous learning is one of the top habits for any entrepreneur. If you’re not consuming information content about how your industry is changing, you might get left behind. Adjacent areas of expertise, like technology, marketing, and sales, are just as important. Knowing how systems work together opens the door for faster growth and bigger wins. Stay current with these three growing areas of marketing analysis: How are visitors interacting with your company website? Websites are a requirement for almost every business. Whether your company uses your website as a landing page for entirely offline products and services or your website is
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3 Keys To Building Your Dream Team

August 6, 2019

In building a successful business, you must have the right combination of talented people to drive it. It is imperative that you make great hires in staffing your accounting dream team. Your team is only as strong as its weakest link. Below are three key considerations to help you navigate the dream team building process. Identify your needs first Before you begin your search, identify what core competencies are imperative in your business services. Examine each department and layer your requirements accordingly. Determine the technical skills your staff must possess. Then build a list of supplemental traits or experiences that
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