3 Ways to Maximize Client Retention

Customer Retention is Easier than Getting New Business All your marketing is paying off. You have tons of new clients at your door. You want to make sure they remain your clients. Repeat patrons are how you build a successful business. Retaining happy clients is far less expensive than constantly earning new clients. You don’t want them going to the competition, you want them to be loyal to your business. So, how do you retain your valuable repeat business? Keep close tabs on the competition: Being a business owner is a tough job. It is easy to get absorbed in
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Suffering from a Messy Workspace? Five Benefits of Being Organized to Boost Your Potential

Declutter Your Messy Workspace to Save Time & Money! Being surrounded by clutter is unpleasing. Maneuvering around your office is like participating in an obstacle course, you have business updates tucked into the contact book, and you can’t locate the flyers you swear you already printed. Let’s face it, being unorganized puts a damper on more than just your workspace appearance. It affects your time, you mood, and your wallet. Being exhausted after a long day is understandable, but taking the time to straighten things out will benefit you more than crashing on the coach with a frozen dinner to watch the premiere of
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Want a Successful Business? Delegate

Delegating is Key to Running a Successful Business It’s easy to get in the mindset that if you want things done the right way you have to do them yourself. But that isn’t always the best approach at work, even if you firmly believe you’re the best person for the job. There simply isn’t enough time in the day, especially if you have a business to run. Like it or not, you must learn how to delegate work to your employees. Here are some helpful hints: Develop a game plan. Start by deciding which tasks to delegate and which employees
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Build a Strong Business by Retaining Clients

Customer Service is #1 One very important aspect to the success of any business is building strong customer service relationships.  It does not matter how great a product is, if customer service is poor it can affect your business in a negative way.  Building a strong relationship with your clients is more than just being courteous. You have to keep them coming back. Why is this so important? Keep the Competition in Mind Your clients will not hesitate to visit another establishment if they feel they were treated unfairly. A business has to work hard enough as it is to
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Keep Your Focus on What You Do Best

Focus on Your Strengths! Practice management is one of the hardest parts of running a small business. All of the infrastructural elements that large corporations have to manage, such as data security, finance, customer service, and legal documentation, are still on your to-do list. But managing all of those elements without the large employment force that big businesses can bring to the table is a challenge that seems unending. If you started an accounting practice because you wanted to focus on certain types of accounting services, you can still do precisely that. Here’s how: Make a list of what requires
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What Should Your Accounting Firm Outsource?

Streamlining by Outsourcing Key Tasks Outsourcing has been a politically hot topic for decades, and the negative connotations are fairly entrenched. But the Internet and the countless creation of new services it has allowed for give accounting firms too many advantages to dismiss them out of hand. If you want to focus on streamlining your business, consider outsourcing these two elements to third-party service providers: Who is protecting your business network? Hacks and data leaks are in the news every week, and it’s not just large corporations who are targeted. Whether you run your business out of your home office
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5 Pointers to Grow Your Practice by Networking Effectively

Networking Effectively To Grow Your Business You grow your client base in a lot of ways; networking is one of the most common and least expensive. But as with the elevator pitch, which we discussed in an earlier blog, there is the effective way and the way most people do it. Effective networking brings in new business for a number of reasons; one of them is because when you network effectively you stand out from the crowd, and that is always good in any crowded marketplace. The other is because you actually do it well, you are welcomed and seen as a valuable source
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Personal Routines and Business Procedures: What Works and What Doesn’t

The Importance of Routines and Procedures Not everybody loves routines and procedures. But everybody has them. When you wake up in the morning, you probably have a routine or a ritual that you go through in order to wake up and get ready for work. This might be a routine that someone taught you when you were a kid. Or it might be something that you’ve arrived at over the years because you feel that it works for you.  Sometimes, we just go through these routines and procedures without thinking about whether they really work for us. It might take
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7 Productivity Tips

Increase Your Productivity With These Tips!  Know your priorities Have a vision Do you have a 5 year vision? Do you keep a vision board? If yes, how often do you look at it? What you focus on expands – Google images, words such as health, fun, travel, etc. – a visual of what you want Goals are essential Divide them into 90 day chunks Write them down – be accountable If you aren’t achieving your goals, then check your vision & get clear direction Planning beats willpower Willpower will fail you – don’t rely on it Rely on planning
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