What Should Your Accounting Firm Outsource?

Streamlining by Outsourcing Key Tasks Outsourcing has been a politically hot topic for decades, and the negative connotations are fairly entrenched. But the Internet and the countless creation of new services it has allowed for give accounting firms too many advantages to dismiss them out of hand. If you want to focus on streamlining your business, consider outsourcing these two elements to third-party service providers: Who is protecting your business network? Hacks and data leaks are in the news every week, and it’s not just large corporations who are targeted. Whether you run your business out of your home office
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5 Pointers to Grow Your Practice by Networking Effectively

Networking Effectively To Grow Your Business You grow your client base in a lot of ways; networking is one of the most common and least expensive. But as with the elevator pitch, which we discussed in an earlier blog, there is the effective way and the way most people do it. Effective networking brings in new business for a number of reasons; one of them is because when you network effectively you stand out from the crowd, and that is always good in any crowded marketplace. The other is because you actually do it well, you are welcomed and seen as a valuable source
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3 Tips to Deconstruct Your Business Practices in the New Year

Deconstruct Business Practices to Help Grow Your Business You’re probably aiming high for the coming year. You might want to grow your business exponentially, increasing revenue, marketing and net profits as much as possible. There’s a lot of enthusiasm.  But have you thought things through enough? Here are a few ideas on how you can deconstruct business practices bit by bit and eliminate all those little things that get in the way:  When was the last time you did something new in your business? A lot of accountants think they just need to do more of what they’re doing right
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3 Ways to Make Your Clients Feel Valued

Keep Them Coming Back By Making Clients Feel Valued Do you want your clients to keep coming back? You have to make them feel valued and establish a connection with them. Here are some tips for doing so. Go the Extra Mile When it comes to customer service, go the extra mile. It is worth it in the long run. Having superb customer service will cause people to leave positive reviews about you online, which is extremely important for your bottom line. Be Personal If you want to connect with your clients, do not be too cold and businesslike. This
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Here’s How to Stop Dreading Employee Reviews

Employee Reviews: An Opportunity to Connect The employee knows he or she will hear about the good and the bad, and the supervisor will finally have to discuss those issues.  It’s another chance for open communication and feedback lost. Don’t miss out on an opportunity to connect with your employees. Instead, try these tips: Hold occasional employee check-ins. To improve the process, consider holding performance appraisals more frequently, perhaps even quarterly. This can help make the appraisal less of a “special event” and more of a routine exchange of information. It also means your feedback is more directly related to
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Set Goals and Revisit Them Often

Set Goals and Build Ownership You set goals, and you want to meet those goals. In our previous article, we looked at setting End Goals and supporting them with Process and Performance Goals. This helps everyone to feel ownership, and to have clear ideas about where they can improve, so they do achieve. In this article, we will discuss a simple way to build ownership in goals and to give each person a clear and effective way to revisit goals and to improve their own performance and to meet their goals more certainly. Improving Performance This method is known by several
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Set Goals and Revisit Them Often (Part I)

Set Goals for Increased Profitability and Productivity Business owners who set goals and visit them often usually see: Higher productivity overall. Lower unnecessary costs Shorter timeframes between starts and finishes. Greater profitability. A Potential Problem Setting goals is one thing, knowing how to revisit them is another. Goal-setting and performance monitoring should be everyone’s responsibility. If goal-setting stays with the business owner, revisiting them often stays with the business owner too. By encouraging everyone to take ownership of goals success becomes more certain because everyone can revisit their own goals. The Solution Use two simple and effective ideas that have
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Out of This World Customer Service: A Strategic Approach to Surprise and Delight

Customer Service…and Beyond Surprise and delight has become a popular concept in marketing and customer service. It’s all about providing unexpected experiences that exceed expectations. After all, who doesn’t love a treat that comes from out of the blue? Big companies do it, and advocates say it builds brand loyalty and powerful buzz. On the other hand, surprise and delight tactics can backfire unless you’re strategic so keep these points in mind. It’s a supplement: It’s called surprise and delight, not apologize and try to change the subject. Treats are not a replacement for competent and courteous customer support. You
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Personal Routines and Business Procedures: What Works and What Doesn’t

The Importance of Routines and Procedures Not everybody loves routines and procedures. But everybody has them. When you wake up in the morning, you probably have a routine or a ritual that you go through in order to wake up and get ready for work. This might be a routine that someone taught you when you were a kid. Or it might be something that you’ve arrived at over the years because you feel that it works for you.  Sometimes, we just go through these routines and procedures without thinking about whether they really work for us. It might take
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