Tips On Managing Your Work Time Effectively Time is your most valuable asset at work. If you struggle to get everything done on time and accurately, consider this advice for managing work time more effectively: Question everything. Look at each task and ask, “Is this the best use of my time right now?” Delay or eliminate anything that’s unrelated to your most important responsibilities. Eliminate distractions. If you have an office with a door, close it to prevent interruptions. If you’re in a cubicle, consider posting a “Do not disturb” sign when you need to concentrate or finding an empty
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Rev Up the Disengaged Employees in Your Workforce
Motivate Employees That Are Unproductive Some employees come to work every morning, leave promptly at 5:00 p.m., and do just enough work to get by. Frequently they’re the remains of formerly enthusiastic and productive employees who are burned out or just feel forgotten. Here’s how to change that: Explain roles. Make a point of telling employees why you need them to do what they do. A thorough understanding of the role they play will help them find greater value in the work they do. Communicate customer feedback. Most employees enjoy hearing from customers. Share information and feedback about how
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Start the Day Inspired
Be Inspired Many people start the day not so much inspired as angry, frustrated, grumpy and irritated at having to get out of bed in the morning. Happily, there are some changes you can make to your morning routine to try to change those morning blues into something more positive. For instance, one method of preventing yourself from starting to stress out the moment you open your eyes is to avoid looking at phone messages or emails for at least 15 minutes after you wake. Whatever it is, it can wait. Another good piece of advice is to
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Get Your Point Across Quickly in Emails
Efficient Emailing Email is virtually inescapable, especially in the professional world. In many organizations, it’s essential. Ideally, you should keep yours as concise as possible. Here are some tips for getting your message across efficiently and effectively: Start with a salutation. When beginning a message chain, especially in the morning, a little “hello” or “TGIF” goes a long way. Choose one topic and stick to it. For example, the central topic here is Paul’s vacation; the offshoots are the delegated responsibilities: Hi, all. Reminder that I will be on vacation next week. In my absence: Vera will
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Explore Your Options before Firing an Employee
Firing an Employee – Explore Your Options When an employee grows difficult for you and others to work with, you might be tempted to terminate the person as quickly as possible. You’re better off salvaging the situation if you can, though. Hiring and training a replacement always takes time and effort you can invest in more worthwhile tasks. Explore these options before firing an employee: Check your attitude. Have you accidentally slipped into an adversarial, “me versus you” role? Remember, as a leader, you must bring people together. If you’re insisting that you’re right and the problem employee is
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Four Tips To Raise Your Rates and Increase Your Profits
Raise Client Rates with these 4 Tips As a small business owner, especially one who offers a service, it can be difficult to discuss your prices. When you are first starting out, it is hard to set your prices because no one really wants to talk about how much they charge for their services. Once you have been in business for a year (or several), you might decide that you want to raise client rates to increase your profit. Here are some tips to increase your rates without losing your long-term clients. • Just raise your rates. There is nothing
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Systems: The Key to Having a Successful and Profitable Business
Breaking It Down Most accountants and bookkeepers don’t have a systemized way of running their business. They wing it and do things off the cuff. They are constantly in reactive mode (putting out fires) instead of being proactive (growing their business). Being reactive is very costly due to repeated mistakes, lost sales and clients, and minimal profits. Systems are the key to getting more done. They are the solution to getting the results you want. It takes intensive work and focus to build effective systems in your business, but investments of time now can prevent massive and costly mistakes later.
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Listening Pays Off in a Huge Way – Customer Service
What is Your Talk-Listen Ratio? Do you give clients equal talk time or are you a conversation hog? Pay attention to how much time you spend talking. What is your talk-listen ratio when providing customer service? Being a better listener is key to providing Out-Of-This-World Customer Service. Here are some tips for using your ears to the advantage of your business: Pay attention to the content of what your client says, not how they say it. Clients might not always have the right words, but nobody knows better than they do what they want. Work to understand the
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Create Your Brand & “Stand Apart” from Competition
Stand Apart From Your Business Competition How do you create your brand so that you really do stand apart from your business competition? It is a straightforward process – even though major corporations have whole departments working on it, so it appears to be difficult. It might take a little time, but it is still straightforward. Let’s say you want to be the go-to guy or gal for accounting or tax services. The stand apart brand-building process stays the same. Here’s the template: Decide who you are and what you want Ask yourself (or your team) what’s in it for your
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Client Loyalty Programs
Client Loyalty Programs: A Sure-Fire Way to Increase Client Retention Rates Client retention is extremely important! The loss of even one client can significantly impact an accounting firm. One of the most successful tools for an accounting firm looking to increase client retention is a loyalty program. What better way to keep clients happy than to reward them for their business? Existing clients are quite an asset–research shows that it costs 16 times more to bring a new client up to the same level of profitability as an existing client, and it costs 500% more to acquire new clients than
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