Office etiquette is a subject that has been discussed and debated in depth for some time. The recommendations are typically the same: be punctual, avoid gossip, keep your devices silenced, and be aware of your lunch mess. However, there are some subtler aspects of practicing office etiquette that you may not be aware of.
Make an effort to include excluded coworkers
Cliques are the bane of any workplace. Making an effort to include excluded coworkers in conversation inside the workplace, at workplace functions, and even at office happy hours will create a more positive environment for all employees. In order for employees to feel fulfilled in their work, they need to receive affirmation for their efforts. Being left out of a perceived social order will make employees feel punished and create higher turnover rates.
Refrain from passive aggressive remarks when emailing
Everyone is familiar with one or two coworkers who make passive aggressive remarks in their emails. While they may have been subtle once, most employees are now aware of them. The most obvious is “per my last email,” which suggests that the question was answered previously. It only takes a moment to reiterate a point from a previous email. Likewise, if coworkers and supervisors are confused by an email, they have every right to ask for further clarification. Being passive aggressive reflects poorly on an individual’s communication skills.
In smaller businesses, do not complain about available resources
Smaller businesses do not have the same resources that larger ones do. Even if they possess the same technology and software, smaller businesses will be limited by fewer employees and a tighter budget. Complaining about the amount of work, the outdated furniture, the lack of office equipment, or any other resource the business possesses is insulting. The benefits of smaller businesses are not usually material; they include a more intimate setting and getting to make stronger connections with both coworkers and clients.
Overall, practicing good office etiquette will create a more positive and welcoming environment for new and existing employees. In addition to the office etiquette practices that most everyone is already aware of, making an effort to include excluded coworkers, refraining from passive aggressive comments when emailing, and limiting complaints about available resources in smaller businesses will go a long way.
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Get off the Wheel Systems and Procedures for Greater Profits & Reduced Stress
By: Diane Gardner
This Book is for you IF…
You are an accountant, bookkeeper, or tax preparer with employees and one of the following describes you: