Five Simple Words
It’s a phrase that everyone from newspaper reporters to mental health counselors and even law enforcement use to encourage people to talk: “Tell me more about that.”
Using this simple statement — “Tell me more about that” — gets the person you are talking with to say more and really gets a conversation rolling.
It’s a short, five-word phrase that encourages clients to elaborate, explain and clarify what they are telling you. Practice using this statement with friends, family, colleagues, or when you meet someone new.
“I’m not sure what that is exactly. Tell me more about that.”
“You just got back from a mission trip? Tell me more about that.”
“You have a concern? Tell me more about that.”
Asking clients, “Tell me more about that” will give you new insights and is an easy way to nurture client relationships. Give it a try!
To learn about about how to create a positive work environment, please go to www.getoffthewheel.com
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Get off the Wheel Systems and Procedures for Greater Profits & Reduced Stress
By: Diane Gardner
This Book is for you IF…
You are an accountant, bookkeeper, or tax preparer with employees and one of the following describes you: