Don’t Deal With Clients
Do you work with your clients or deal with your clients?
“The Big Secret of Dealing With People” is the title of the second chapter in Dale Carnegie’s “How to Win Friends & Influence People.”
I take exception to the use of the words dealing with. When you say you are dealing with a person, there’s a negative connotation. It sounds like you are fulfilling an obligation or doing something you don’t want to do. It doesn’t sound like you want to help solve a problem — it sounds like you think the client IS the problem.
Would you rather have someone say they were working with you or dealing with you? Do you want to be worked with or dealt with?
Your success depends on your mindset. If there is a problem to be resolved, approach it with the attitude that you want to sincerely solve it. You are likely to come up with better, more creative solutions.
For more information, please go to www.getoffthewheel.com
Get off the Wheel Systems and Procedures for Greater Profits & Reduced Stress
By: Diane Gardner
This Book is for you IF…
You are an accountant, bookkeeper, or tax preparer with employees and one of the following describes you: