Listen with Eyes Wide Open

Listen with Eyes Wide Open.   Try using your eyes to listen. It might sound funny, but the truth is your eyes communicate to clients that you are paying attention. Even in instances where you can’t greet a client aloud — perhaps you are in conversation with another client or on the phone — simple eye contacts speaks volumes.    Remember the 10-Second Rule. Even if you are busy with someone else, make eye contact with a client within 10 seconds. Simply capturing a client’s gaze will keep them from feeling ignored and likely keep them from leaving. “Smile” with your
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Spread Smiles

Spread Smiles.   Actions speak louder than words and so do smiles! When you smile at someone, it sends the message that you like them and you are happy to see them. It’s hard not to smile back when someone smiles at you. That’s because smiles are contagious.  When someone makes a gesture to you, especially a nice one, who can resist responding in kind? Have you ever been greeted at the door by a dog, almost excited out of their skin because they have missed you? It makes you feel pretty special, doesn’t it? Imagine if everyone you met throughout
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Grow Your Brand and Your Business in 10 Seconds

Grow Your Brand and Your Business in 10 Seconds We have all been standing or sitting next to someone who looks at you and says: “What do you do?” or “What business are you in?” or “Not seen you at this event before; what made you come?” This is an invitation to make a great impression. This person may need exactly what you’re in business for, or they may know someone who does. Their question gives you two choices, you can: Say something obvious, that produces an “Oh, thanks.” Or you can say something that makes them sit up and
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