Be a Better Listener

Being a good listening is essential for every business! Read on for tips!  Tax Season is a time when we tend to take more appointments than normal. Being a good listener is vital, not only to services, such as tax preparation, but to the long term relationship with our clients. Do you give clients equal talk time or are you a conversation hog? Pay attention to how much time you spend talking. What is your talk-listen ratio? Being a better listener is key to providing Out-Of-This-World Customer Service.  Here are some tips for using your ears to the advantage of
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Build Templates and Automate Communications to Make Everyone’s Workday Easier

If you want to make everyone’s workday easier?  Then read on!  Person to person communication can be a bit nerve-wracking. If you’re a new salesperson, the first sentence of your pitch is the hardest. If you’re in customer service, trying to explain your company’s portal over the phone can seem impossible. Sometimes the problem is that you’re not sure if you’re working with a friendly audience: indifferent leads and irate customers aren’t going to make communication easier for you. But a large part of the problem is if you’re starting with a blank slate. Once you get started it’s easier to keep going,
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Be a Great Leader with This Communication Advice

Having Good Communication Skills is Important to Any Leader When you think of great leaders in business, politics, sports, or any other field, you probably remember how their words affected and motivated you. Communication is a central leadership skill, one you can’t neglect if you want to succeed in your career. Here are some tips for getting your messages across:   Get personal. Let people know what you think. Don’t parrot your organization’s press releases nor try to hide your true opinions with vague language (“mistakes were made”). Honesty will earn people’s trust. They’ll accept what you say because they
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How To Look And Feel Professional For The Office

Looking The Part For Any Job Is Vital To Your Success Looking the part for any job is vital to your success. Taking care of your outward appearance will show your employer and your clients that you have what it takes to get the job done. Dress for success. This advice was probably beaten into your head throughout high school and college, but it’s the truth. Nobody is going to take you seriously in the office if you walk in looking like you did at last night’s party at the club. Separate your career wardrobe from your lifestyle wardrobe if
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The Importance of Setting Business Goals for the New Year

Time to Set Business Goals! Setting goals are something that should be obtained within a certain period of time. As a business owner, you will naturally want your firm to be a success. What are you doing to make that happen? What goals if any did you make for this year? If you did not then that matter deserves serious consideration. Write down all the goals you want to achieve Writing down your goal objectives will help you to see exactly what it is you want to accomplish for the year and the tactical steps required to successfully execute them.
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