Build a Strong Business by Retaining Clients

Build a Strong Business by Retaining Clients

April 24, 2018

Customer Service is #1 One very important aspect to the success of any business is building strong customer service relationships.  It does not matter how great a product is, if customer service is poor it can affect your business in a negative way.  Building a strong relationship with your clients is more than just being courteous. You have to keep them coming back. Why is this so important? Keep the Competition in Mind Your clients will not hesitate to visit another establishment if they feel they were treated unfairly. A business has to work hard enough as it is to
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Systems and Procedures for Less Stress

Systems and Procedures for Less Stress

April 17, 2018

Greater Autonomy and Problem Solving to Reduce Stress There are many systems and procedures which lead to more stress for the people who have to follow them. As a result, these systems and procedures don’t fulfill their purpose, which is to decrease stress rather than increasing it. A system or procedure is there in order to make things easier for the people practicing it. But in order for this to happen, the system or procedure has to be easy to follow, with a minimum of paperwork and bureaucracy. Here are certain systems and procedures which will help you to cut
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Customer Service: Using Hospitality

Customer Service: Using Hospitality

April 10, 2018

In Any Business, Customer Service is Key Customer service is extremely important, no matter the niche. It’s what helps you to gain and retain clients; after all, no one is going to want to encourage people to go to a place with poor service. However, it isn’t just customer service that is important; hospitality plays a key role as well. Some people might argue that both are the same, but in truth, they differ greatly. Customer Service Customer service is defined as the “assistance and other resources that a company provides to the people who buy or use its products or
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Keep Your Focus on What You Do Best

Keep Your Focus on What You Do Best

April 3, 2018

Focus on Your Strengths! Practice management is one of the hardest parts of running a small business. All of the infrastructural elements that large corporations have to manage, such as data security, finance, customer service, and legal documentation, are still on your to-do list. But managing all of those elements without the large employment force that big businesses can bring to the table is a challenge that seems unending. If you started an accounting practice because you wanted to focus on certain types of accounting services, you can still do precisely that. Here’s how: Make a list of what requires
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