3 Ways to Make Your Clients Feel Valued

Keep Them Coming Back By Making Clients Feel Valued Do you want your clients to keep coming back? You have to make them feel valued and establish a connection with them. Here are some tips for doing so. Go the Extra Mile When it comes to customer service, go the extra mile. It is worth it in the long run. Having superb customer service will cause people to leave positive reviews about you online, which is extremely important for your bottom line. Be Personal If you want to connect with your clients, do not be too cold and businesslike. This
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Here’s How to Stop Dreading Employee Reviews

Employee Reviews: An Opportunity to Connect The employee knows he or she will hear about the good and the bad, and the supervisor will finally have to discuss those issues.  It’s another chance for open communication and feedback lost. Don’t miss out on an opportunity to connect with your employees. Instead, try these tips: Hold occasional employee check-ins. To improve the process, consider holding performance appraisals more frequently, perhaps even quarterly. This can help make the appraisal less of a “special event” and more of a routine exchange of information. It also means your feedback is more directly related to
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Set Goals and Revisit Them Often

Set Goals and Build Ownership You set goals, and you want to meet those goals. In our previous article, we looked at setting End Goals and supporting them with Process and Performance Goals. This helps everyone to feel ownership, and to have clear ideas about where they can improve, so they do achieve. In this article, we will discuss a simple way to build ownership in goals and to give each person a clear and effective way to revisit goals and to improve their own performance and to meet their goals more certainly. Improving Performance This method is known by several
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Set Goals and Revisit Them Often (Part I)

Set Goals for Increased Profitability and Productivity Business owners who set goals and visit them often usually see: Higher productivity overall. Lower unnecessary costs Shorter timeframes between starts and finishes. Greater profitability. A Potential Problem Setting goals is one thing, knowing how to revisit them is another. Goal-setting and performance monitoring should be everyone’s responsibility. If goal-setting stays with the business owner, revisiting them often stays with the business owner too. By encouraging everyone to take ownership of goals success becomes more certain because everyone can revisit their own goals. The Solution Use two simple and effective ideas that have
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