Out of this World Customer Service

Out of this World Customer Service

December 28, 2017

In the current marketplace, successful businesses survive by providing “Out Of This World” customer service. This type of service starts with a friendly voice full of knowledge that can adapt to any type of clientele. To attain a successful business status, recognition of employees is a must. All employees are the “company” to clients. With the front line people being the first contact, they possess the ability to gain, retain, or lose valuable clients.   Everyone appreciates being valued, especially those making the “first impression” to clients. If excellent customer service is the goal, then employees must feel valued the same as your clients. The owner and management team are responsible for providing an atmosphere oozing with this appreciation.  Along with value, the success
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Grow Your Brand and Your Business in 10 Seconds

Grow Your Brand and Your Business in 10 Seconds

December 19, 2017

Perfect Your Elevator Pitch We have all been standing or sitting next to someone who looks at you and says: “What do you do?” or “What business are you in?” or “Not seen you at this event before; what made you come?” This is an invitation to make a great impression and perfect your elevator pitch. This person may need exactly what you’re in business for, or they may know someone who does. Their question gives you two choices, you can: Say something obvious, that produces an “Oh, thanks.” Or you can say something that makes them sit up and
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Know What Employees Want from You

Know What Employees Want from You

December 11, 2017

5 Things Employees Really Want What do your employees really want? Jumping to conclusions is never safe. To be a better manager, remember these basic truths about everyone who works for you: “I want to feel important.” No one wants to feel like a number, interchangeable, or easy to forget. Get to know your employees as people; find out what makes each one unique and show them you’re paying attention to their individuality. “I need encouragement.” Even the best employees continue to flourish with positive feedback. Let them know what they’re doing right and how they can keep performing at
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Holiday Business Promotions: Why You Should Host a Charity Event

Holiday Business Promotions: Why You Should Host a Charity Event

December 4, 2017

Holiday Business Promotions You Can Host During the Season! There are a ton of holiday business promotions that you can host throughout the holiday season. However, there is one holiday business promotion that trumps all of the others — hosting a charity event that benefits a big organization or a local organization that is in need during the holiday season. These are a couple of reasons why your business should host a charity event before the end of the year. Help Your Community Your community does so much for your company. If it wasn’t for the people in your city or town,
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