Increasing Client Retention by Listening

Increasing Client Retention by Listening

October 31, 2017

Listening Can Increase Client Retention  When someone is talking, are you really hearing them? Listening is an art-form, it takes time and effort to learn how to do it, and if you don’t listen at home, or listen in the office, you are not going to listen to your clients. There is an old saying that goes “take the cotton out of your ears and put it in your mouth”. Most intelligent people love to talk, it shows how intelligent they are, notice I said “most”. Then there are those that would rather take on the role as a mouse
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Make Every Minute Count During the Workday 

Make Every Minute Count During the Workday 

October 24, 2017

Prep Work Is The Key To Positive Feedback  Time is your most valuable asset at work. If you struggle to get everything done on time and accurately, consider this advice for managing your day more efficiently: Question everything. Look at each task and ask, “Is this the best use of my time right now?” Delay or eliminate anything that’s unrelated to your most important responsibilities. Eliminate distractions. If you have an office with a door, close it to prevent interruptions. If you’re in a cubicle, consider posting a “Do not disturb” sign when you need to concentrate or finding an
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The Birth of “Excellence”

The Birth of “Excellence”

October 17, 2017

How Excellence Was Born!  Tom Peters didn’t exactly give birth to excellence, but he did establish the idea that companies can achieve excellence under the inspiration of a management guru—like himself. It all began in the spring of 1978. John Larson of McKinsey’s San Francisco office was set to give a presentation to a client. But his computer crashed and took with it his notes. He turned to another consultant, Tom Peters, to throw together a presentation that would satisfy the client. Peters had just returned from traveling the world to compile research on best practices in business. Up until
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Win Support and Success

Win Support and Success

October 10, 2017

How To Win Support and Be Successful  You can’t please everybody, as the saying goes, but you’ll do better on the job—and in your life—by being likable. When team members and friends enjoy your conversation and companionship, they’ll be more eager to help you achieve your professional and personal goals. Here are some pointers on how to win support and be successful. in your -professional role.  You can boost your overall “likability” by focusing on these areas: Listen to people. No one likes to be ignored. Pay attention when friends and team members are talking to show that you’re not
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Make Every Minute Count During the Workday

Make Every Minute Count During the Workday

October 4, 2017

Tips On Managing Your Work Time Effectively Time is your most valuable asset at work. If you struggle to get everything done on time and accurately, consider this advice for managing work time more effectively: Question everything. Look at each task and ask, “Is this the best use of my time right now?” Delay or eliminate anything that’s unrelated to your most important responsibilities. Eliminate distractions. If you have an office with a door, close it to prevent interruptions. If you’re in a cubicle, consider posting a “Do not disturb” sign when you need to concentrate or finding an empty
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